• "Excellent product and service."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    T Goddard

    FEB 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    D Hickling

    FEB 2019

  • "I have bought step treads from you before. The web site is great and contact on the phone and follow with quotation and invoice is great ...well done."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    D Foss-Smith

    FEB 2019

  • "Very happy with gritted strips - managed to fit them 2 days before snow arrived.

    Excellent product and easy to fit."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Gough

    FEB 2019

  • "On packaging the box was very much bigger than it needed to be.

    Packing paper inside helped stability of contents but there was still clear risk of movement.

    No damage done however."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    A Mitchell

    FEB 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityVery Good
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyExcellent

    J Norton

    FEB 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Housley

    FEB 2019

  • "Fantastic service and a very speedy delivery."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    C Lakey

    FEB 2019

  • "Very useful having a cut to measure option I haven't used before."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    H Arnold

    FEB 2019

  • "Great product,worked just as I'd hoped and very good quality ,great service, arrived in good time and was kept up to date when it would arrive."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    I Moore

    FEB 2019

  • "Very Good Service Will Use Again."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Matharu

    FEB 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeVery Good
    Rate to othersExcellent
    Value for moneyVery Good

    G Langridge

    FEB 2019

  • "1st class service all round."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    C Denholm

    FEB 2019

  • "10 out of 10 :)"


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Pinders Fabrications Ltd

    FEB 2019

  • "said you tried to deliver. No came here on the day you said, then you said it would be here next working day, it wasn't, then you said the courier lost it and you sent another, another two day wait! wont use you again, made me look really stupid as I was telling the client tomorrow, tomorrow etc."

    "Thank you for your valued feedback. We are extremely sorry for the inconvenience caused by the courier, the information they supplied to us and subsequently passed on to you. We are pleased that when we sent replacements with an alternative courier that the items arrived on time and were left in the safe place as requested. Apologies again."

    continued...
  • ServiceVery Good
    CommunicationFair
    QualityExcellent
    Delivery lead timePoor
    Rate to othersFair
    Value for moneyGood

    K Waddup

    FEB 2019

  • "Worked a treat, customer was very happy with instaliation."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    C Collins

    FEB 2019

  • "Would definitely recommend. Product is brilliant as were telephone staff. Only down side, delivery per instructions was not followed on either of the 2 deliveries. Appreciate that you are not to blame."


  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    S French

    FEB 2019

  • "Very pleased with the level of service provided by Hannah from my initial enquiry through to despatching my order.

    Also to her colleague (don't know name) who sorted out the 'missing off-cut problem' very efficiently. Thanks to both."


    ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeVery Good
    Rate to othersGood
    Value for moneyGood

    M French

    FEB 2019

  • "Great Product, great service will definitely use again."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Noble

    FEB 2019

  • "An excellent service, thank you."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Wilson

    FEB 2019

  • "I have been delighted with the service from this excellent company.

    Helpful advice was provided over the 'phone, the product was just what we needed and we were advised of our delivery date. Cannot fault the service and would highly recommend."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Petrossian

    FEB 2019

  • "Very happy with the service and the product will use again."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    T Hever

    FEB 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyGood

    D Owens

    FEB 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityVery Good
    Delivery lead timeVery Good
    Rate to othersVery Good
    Value for moneyVery Good

    A Mcfarlane

    FEB 2019

  • "Was let down by having only 1 tube of adhesive delivered instead of 11 so i then had to run round trying to find a similar product as i was fitting the gear the morning after it was delivered and over 50 miles away.

    I then asked for a refund but was told some would be sent sometime as a replacement but i then had to get in touch to expkain again why this was no good."

    "Thank you for your valued feedback. Sincere apologies that your order was delivered short due to an administrative error and the initial refund request was missed with replacements being offered instead. I've spoken with accounts to confirm your refund has been actioned which they have confirmed. Apologies again for the inconvenience caused."

    continued...
  • ServiceGood
    CommunicationGood
    QualityExcellent
    Delivery lead timeVery Good
    Rate to othersVery Good
    Value for moneyVery Good

    J Lewis

    FEB 2019

  • "Once we got all relevant information great company to do business with, will definitely be using again through out 2019. Best P Newman."


    ServiceExcellent
    CommunicationVery Good
    QualityExcellent
    Delivery lead time 
    Rate to othersExcellent
    Value for moneyExcellent

    P Newman

    JAN 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyVery Good

    A Jeffery

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    N Wilder

    JAN 2019

  • "The treads I ordered fitted perfectly, sufficient screws were enclosed, I liked the fact I didn't have to pre drill the wooden decking steps and delighted to find an electric screw driver head enclosed with the screws.

    Excellent attention to detail."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Woodbine

    JAN 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    H Truscott

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    C Georgiou

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    G Summons

    JAN 2019

  • ServiceExcellent
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyVery Good

    R Lote

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyVery Good

    T Harrison

    JAN 2019

  • "Excellent in every way. Very knowledgeable and helpful office staff. My on slight worry was that the mid grey colour was very light when I received the product.

    Hardley a critisisum but perhaps a more mid grey option would be good as the dark grey looked almost black in the website."

    "Thank you for your valued feedback. We have in the last few days changed the RAL Colour of the Dark Grey so there is more contract between this and the Black."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Anspach

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    L Adams

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Amos

    JAN 2019

  • "good product, but very expensive."


    ServiceVery Good
    CommunicationVery Good
    QualityVery Good
    Delivery lead timeVery Good
    Rate to othersVery Good
    Value for moneyFair

    A Groves

    JAN 2019

  • "afraid I don't do question and answer surveys. I like to say or write. so here I write, your product was delivered quickly after the stated date.

    It was easy to install and currently have been no complaints about slipping on the surface. I did speak to a member of your staff who was informative and polite.

    unfortunately I cannot say if these are value for money, they seem expensive for what they are, but I do not know enough about their manufacture or ingredients to judge costings."

    "Thank you for your valued feedback received, your comments are very much appreciated."

    continued...
  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyFair

    P Gordon-Smith

    JAN 2019

  • "No specific comments, other than to say the whole process was very good from initial browsing, purchase, delivery and installation - very impressed. Thank you."


    ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeVery Good
    Rate to othersVery Good
    Value for moneyVery Good

    K Rowe

    JAN 2019

  • "Excellent, fast service.

    Free cut-to-size option is a great service."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    D Woodhead

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    K Bosomworth

    JAN 2019

  • "Second order we have made as so pleased with previous order."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    C Edwards

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    A Edwards

    JAN 2019

  • "Easy to order on-line, fast delivery and good product.

    close to ideal, thanks."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    S Rowland

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Hall

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Griffiths

    JAN 2019

  • "Very impressed with the service."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    E Gilpin

    JAN 2019

  • ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersVery Good
    Value for moneyVery Good

    N Dawson

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Shackleton

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Robards

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Bailey

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Wainwright

    JAN 2019

  • "Brilliant! Thanks."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Jones

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Griffiths

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    T Stanford

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityVery Good
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    B Logan

    JAN 2019

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Hill

    DEC 2018

  • "Hannah was great to deal with, very speedy and helpful throughout the process."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Barker

    DEC 2018

  • "very happy, keep doing what your doing."


    ServiceVery Good
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyGood

    D Construction

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    Y Archibald

    DEC 2018

  • "Well packed product and prompt delivery."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Fountain

    DEC 2018

  • "Thank you for a prompt service. We were really impressed by how easy the product was to install and it looks fab!"


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    E Arundel

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    G Jones

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Jones

    DEC 2018

  • "Have purchased from this company before. Would recommend company and product purchased."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    T Henderson

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    C Ismay

    DEC 2018

  • "Excellent service in terms of ordering and delivery. Product not the cheapest but from initial testing and applying to steps seems good value for money and looks long lasting.

    I will be buying some more when I complete rest of project. Thanks."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Mansell

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    C Bishop

    DEC 2018

  • ServiceExcellent
    CommunicationVery Good
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Messenger

    DEC 2018

  • "5 star all the way."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    K Johnston

    DEC 2018

  • "I was very impressed. I input the wrong measurements and lovely lady phoned to double check them before manufacturing my order. It could have been very expensive if they hadn't, so thank you."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    S Rolfe

    DEC 2018

  • "Excellent company top deal with and top quality products."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    G Bastow

    DEC 2018

  • "Very good but a bit expensive. Thanks Simon."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyGood

    S Cruickshank

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyVery Good

    S Dunk

    DEC 2018

  • "Excellent service, quick delivery and a good solid product."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    L Mackinnon

    DEC 2018

  • "Very impressed with service and prompt delivery in particular.

    Did not expect to receive the products so quickly. Amazed - keep up the good service."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyGood

    M Ismail

    DEC 2018

  • "Product does exactly as on the label. very east to install."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    R Tuccillo

    DEC 2018

  • "Brilliant product, very fast delivery, very easy to fit.

    All in all excellent."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    M Sunderland

    DEC 2018

  • "Absolutely brilliant, can't see anywhere for improvement. Will definately use in the future should the need arise!

    Thank You to the whole team!!!"


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Johnson

    DEC 2018

  • "Does the job perfectly."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    J Papworth

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    H Barlow

    DEC 2018

  • "All was better than I expected.

    I was really pleased with the product which arrived."


    ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyExcellent

    P Emanuel

    DEC 2018

  • "Initial observations are that the product looks and feels good.

    Durability can only be measured over a period of time."


    ServiceVery Good
    CommunicationVery Good
    QualityVery Good
    Delivery lead timeVery Good
    Rate to othersVery Good
    Value for moneyVery Good

    B Whewell

    DEC 2018

  • ServiceExcellent
    CommunicationExcellent
    QualityExcellent
    Delivery lead timeExcellent
    Rate to othersExcellent
    Value for moneyGood

    P Hunter

    DEC 2018